Reference

How slotpk20 Handles Your Personal Information

Your account with us involves real data — your mobile number, payment activity through JazzCash, Easypaisa or Raast, and how you move through the platform. This policy sets out exactly what we collect, why we collect it, and what rights you hold over it.

Account & identity dataJazzCash, Easypaisa & Raast payment recordsDevice & session activityYour rights to access and deletion
slotpk20 How slotpk20 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

Questions about your personal data, requests to access your records, or concerns about how we handle your information can come to us through any of the channels below. We aim to acknowledge data-related requests within two working days and respond fully within the period required by applicable law.

Email Support Send your data request or privacy concern to our dedicated address. Include your registered mobile number so we can locate your account record quickly and respond accurately.
Live Chat Open the chat widget inside your account dashboard. Live chat is available during platform operating hours and can handle access requests, correction queries, and general privacy questions.
Account Settings Some data preferences — including marketing communication opt-outs and cookie choices — are managed directly inside your account settings page under the Privacy section.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply technical and organisational measures to keep your data secure from the moment you register. Account access requires your mobile-verified OTP each session, which means even if a password is compromised, your data stays protected. Here is how each major area works in practice.

Payment Data Security

Transaction records for JazzCash, Easypaisa, and Raast are stored in encrypted form. We do not retain full wallet credentials — only tokenised references used to match your withdrawal destination.

Cookie Usage

We use session cookies to keep you logged in across pages and analytics cookies to understand how the mobile lobby is used. You can adjust non-essential cookie preferences from your account settings at any time.

Data Retention

Account records are kept for as long as your account is active and for the period required after closure by financial regulations. You may request deletion of non-essential data once your account is fully closed.

Your Access Rights

You have the right to request a copy of the personal data we hold, ask us to correct inaccurate records, or ask us to restrict processing in certain circumstances. Submit requests through live chat or email support.

Common Questions About Your Privacy

If something is still unclear after reading the policy above, the answers below cover the questions we hear most often from account holders in Pakistan.

We collect your mobile number, a password hash, and any wallet identifier you add — such as your JazzCash or Easypaisa number. We also log your device type and IP address at login for security purposes.

We store tokenised references to your registered wallet numbers, not full credentials. Full payment details are processed through the respective payment rail and are not held in plain form on our servers.

Yes. Contact support via live chat or email with your registered mobile number and request a data export. We will compile and send your account record within the timeframe required by applicable law.

Submit a deletion request through live chat or email after closing your account. We will remove non-essential personal data and confirm once done, subject to any retention period required by financial regulations.

We do not sell personal data. We share it only with payment processors handling JazzCash, Easypaisa, or Raast transfers, and with service providers operating under confidentiality obligations on our behalf.

Log in and go to account settings to update most details directly. For changes to your registered mobile number or verified wallet address, contact support through live chat so we can complete identity verification first.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.